Frequently Asked Questions

Customer Service

GoMobileX comes to your home or office on your schedule to perform scheduled maintenance services on your vehicles. GoMobileX service is $99.99 for 5 quarts of Mobil 1 Super Synthetic motor oil and $149.99 for 5 quarts of Mobil 1 Advanced Full Synthetic/European Formula. Additional quarts are $16.99/each for Super Synthetic and $19.99/each for European Formula. Your vehicle’s engine determines your oil type and volume required. Click here to view your vehicle’s requirements.

We do! Check out this page for more info.

Yes! If you’d like to have additional vehicles serviced during your GoMobileX appointment, please schedule an appointment for each vehicle at the same time (if a slot is available) or in an adjacent time slot. 

Customers who book concurrent or consecutive appointments will receive $5 off each additional vehicle serviced.

We get it. If you’d prefer to bypass our easy-to-use booking form and not make use of things like Apple Pay and contactless payments, or if you just really, really want to talk to someone…

You can fill out the form below and a member of our staff will call you right back to schedule your appointment.

Vehicle Maintenance

All GoMobileX services are performed at the time and location of your choosing, and each service appointment includes the following:

  • 5 quarts of Mobil 1 Full Synthetic Motor Oil
  • Wiper Blade Inspection
  • Engine Air Filter Inspection
  • Check & Adjust Tire Pressure
  • Maintenance Light Reset
  • New Oil Filter
  • Windshield Wiper Fluid Top-off
  • Brake Inspection included with Tire Rotation
  • Tire Tread Inspection

Additionally, customers may elect to have the following services performed during their appointment:

  • Engine Air Filter Replacement ($49.99)
  • Wiper Blade Replacement ($24.99 – $49.99)
  • Tire Rotation ($29.99)
  • Battery Replacement ($299.99)
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Yes, we follow the exact specifications outlined by your OEM. Each technician has access to up-to-the minute specifications for every make and model that is derived directly from the OEMs. This includes oil viscosity, oil capacity, maintence requirements, designated jack points and even the specific torque requirements for your vehicle.
We recommend you change your oil as defined by your OEM.

Mobil products offer a full warranty based on the designated service intervals.

For more information on why to choose synthetic, please click here.

Yes – Our insurance covers service-related issues to your vehicle and property. Mobil products offer a full warranty based on the designated service intervals.

Yes – All waste oil is recycled. Know GoMobileX never uses recycled oil for new services.

We have a closed loop system that extracts oil from your dipstick, limiting the chance of a spill anywhere on your property. As an additional precaution, absorbent, non-permeable oil mats are placed from under the engine compartment of your vehicle to underneath the rear of the GMX van. Furthermore, we have remediation processes and materials on each van in case of a spill.

Yes – Upon completion of service, the Multi-Point Inspection Report will be in your My Drive. You can access this at any time by logging into your GoMobileX account at GoMobileX.com/mydrive.

We understand things happen, if you cancel your appointment within 2 hours of your appointment time, there will be no charge. If you must cancel within the 2-hour window there will be a $10 service charge. If you rebook within 24 hours of your previous appointment time, we will apply the $10 service charge to your next service appointment. If the customer does not show up for the appointment, there will be a $25 service fee.
All you need is a designated place that is authorized and safe to perform the service.